Last updated: 7 August 2026
Who we are
LED Wholesale Hub is a trade supplier of LED tape, control, power and channel, based in Orlando, Florida and shipping nationwide. This policy explains what personal information we collect through ledwholesalehub.com, why we collect it, and what we do with it.
If you have any questions, contact us at help@ledwholesalehub.com or (305) 735-1908.
Information you give us
- Orders. Name, billing and shipping address, email address, phone number and the contents of your order.
- Accounts. If you create an account, your username, email address and password. Passwords are stored encrypted and are never visible to us.
- Enquiries. When you use our contact form or request product photographs, we receive the name, email, phone number and message you submit, along with the product concerned.
Information collected automatically
- Analytics. We use Google Analytics to understand how the site is used, including pages viewed, approximate location, device and browser. This data is aggregated and is not used to identify you personally.
- Cart and session. Cookies remember the contents of your cart and keep you signed in between pages.
- Security. Our forms are protected by Cloudflare Turnstile, which checks that submissions come from a person rather than an automated script.
- Server logs. Our host records IP addresses and requests as part of normal operation and security monitoring.
How we use your information
- To process, pack, ship and support your orders
- To respond to enquiries and product photograph requests
- To operate trade accounts, pricing tiers and order history
- To calculate shipping rates and produce shipping labels
- To detect and prevent fraud and abuse
- To improve the site, our catalogue and our technical documentation
We do not sell your personal information, and we do not share it for advertising purposes.
Who we share information with
We share only what is necessary for the following services to function:
- Stripe processes card payments. Your full card details are submitted directly to Stripe and are never stored on our servers.
- USPS and other carriers receive the delivery address needed to calculate rates and deliver your order.
- Google Analytics receives usage data as described above.
- Cloudflare receives form interaction signals for spam protection.
- Our hosting provider stores the site and its database.
We may also disclose information where we are required to by law.
Cookies
Cookies are small files stored by your browser. We use them to keep your cart and session working, to remember preferences, and to measure site usage. You can block or delete cookies in your browser settings, but the cart, checkout and account areas will not function correctly without them.
How long we keep information
Order and invoice records are retained for as long as required for accounting, tax and warranty purposes. Account information is retained while your account is open. Contact form submissions are retained while they remain useful for support, and are removed periodically thereafter.
Your rights
You can ask us to provide a copy of the personal information we hold about you, correct anything inaccurate, or delete your account and associated data. Some records, such as completed orders, must be retained to meet legal and accounting obligations.
To make a request, email help@ledwholesalehub.com from the address associated with your account. Depending on where you live, you may have additional rights under state or national privacy law.
Security
The site is served over HTTPS, payment details are handled by Stripe rather than by us, and access to customer data is limited to staff who need it. No system is perfectly secure, but we take reasonable steps to protect the information you entrust to us.
Children
This is a trade supply site and is not directed at children. We do not knowingly collect personal information from anyone under 16.
Changes to this policy
We may update this policy as our services change. The date at the top of this page shows when it was last revised.
Contact
LED Wholesale Hub, Orlando, Florida
Email: help@ledwholesalehub.com
Phone: (305) 735-1908